I hope Apple keeps the MacBook Neo away from the AI hype and preserves its true identity


If there’s one thing that has disrupted consumer tech economics over the last year while changing how we understand and recommend products, it’s the ever-rising cost of memory and chips

The desperate need to scale up AI infrastructure has pushed major manufacturers to prioritize enterprise demand, leaving everyday consumers with far fewer choices. Those available cost significantly more than they did a year ago.

RAMageddon is disrupting consumer tech economics

You could’ve dismissed the memory crisis as a theory, but if even the world’s most valuable consumer tech company is feeling the pressure, it’s safe to say that it’s become a reality today, a harsher reality than many expected. 

Apple has a reputation for arriving late and landing well: OLED displays, always-on displays, and Siri AI all followed that script. Unfortunately, I can say the same for memory-driven price hikes; it’s Apple’s steepest mid-cycle price increase.

Not every product category has been hit equally. In fact, Apple has left iPhones out of this for now. However, tablets, mini PCs, and laptops have borne the brunt of it.

MacBook Neo lost to RAMageddon three months after launch

The situation is so ugly that Apple had to increase the MacBook Neo’s price by $100, a double-digit jump over its launch price. 

If you’re somehow under a rock, Apple’s MacBook Neo took the entire laptop industry by surprise in March, launching it at $599 for the base model, with 8GB of RAM, 256GB of storage, and an iPhone-class chip that was surprisingly capable. 

The Neo sold better than Apple had initially expected; it practically flew off store shelves. Just a month after its debut, the company reportedly increased its order from “several million” units to over 10 million. 

As someone who has been monitoring the Neo’s launch quite closely, I can give you more than a couple of reasons why. 

Why the Neo’s pricing still works

Packing an aluminum unibody into a $599 device while competitors settled for cheap-feeling plastic, bringing Apple Intelligence features previously available only on premium MacBooks and iPhones to a much lower price point, and serving as an aggressive Apple ecosystem gateway, the Neo checked almost every box that mattered; that’s its true appeal. 

Even after the $100 price hike, I’d say that the Neo still commands a unique position in the market, where it’s $400 to $500 cheaper than the entry-level M5 MacBook Air and offers better price-to-performance and value than most options in the segment. 

And that’s exactly why I hope Apple doesn’t “fix” the MacBook Neo next year by turning it into an AI-first device.

Dear Apple: The Neo ain’t broke, please don’t fix it

The consumer tech industry, as a whole, is obsessed with AI. 

Take Windows OEMs as an example. Even though a regular customer doesn’t care about on-device AI features powered by local LLMs or the local AI compute, most brands below the $1,000 mark are running behind Microsoft’s Copilot+ PC tags, which require at least 45 TOPS of on-device AI compute power

That, in turn, requires more powerful CPUs, GPUs, or integrated system-on-chips like Qualcomm’s. Those machines also need larger memory pools and faster memory, all of which inevitably push prices higher. 

That’s precisely why the MacBook Neo — with 8GB of RAM and its reportedly repurposed A18 Pro chip — made so much sense from day one.

It’s built for everyday computing, not local AI workflows

It didn’t need to look good on the specifications table, simply because Apple knew exactly what customers are looking for

People looking for a budget laptop usually want to browse the web, manage their documents and emails, attend Google Meet or Zoom calls, view and edit a couple of photos, and watch new movies or web shows on Netflix or their favorite OTT platform.

That is the target audience the Neo is made for: Neo is not made for people running local LLMs, generating AI images (especially with on-device tools), or editing or generating videos all day long. 

Apple is already embracing a segmented AI strategy

Apple’s current strategy is already segmented. Older iPhones, like the iPhone 15, don’t support Apple Intelligence. While the new Siri AI experience is available on the MacBook Neo and the iPhone 17, more advanced features like on-device Siri voices and natural dictation are limited to the iPhone 17 Pro or iPhone Air

In other words, Apple isn’t treating AI as a uniform experience anyway. The company is comfortable drawing those lines, which means the Neo’s successor doesn’t need to chase parity. It just needs to hold its lane.

If Apple wants to improve performance, it could simply reuse the binned A19 Pro chips, much like it reportedly did with the A18 Pro chip in the Neo, without significantly increasing the price by placing fresh orders. 

Using relatively older tech, like DDR4 memory, which Apple could source at a meaningfully lower cost and is perfectly usable on the device, is fine. 

Neo 2 needs “good enough” hardware, not the latest

The Neo doesn’t need to participate in the AI arms race with desktop-class NPUs, a massive GPU, 16GB of mandatory baseline memory, or even the latest DDR5-class memory chips for browsing through the web or sitting through Zoom calls, especially when the situation will allegedly get worse through the later half of 2026 and 2027.

More importantly, those are the kinds of components that can easily add $100 or $200 to the device’s price, pushing it closer to the $1,000 mark and resulting in internal cannibalization with the Air, which has a much more powerful chip. 

Once that gap starts to blur, the Neo risks losing the very identity that makes it compelling. Keep in mind that the 512GB storage variant already costs $800 in the United States.

Apple wouldn’t be the first to take this approach. Intel is bringing back older processors for budget machines. Dell recently launched laptops powered by Nvidia’s aging RTX 3050 GPU. Neither company pretends that everyone needs the latest CPU or GPU, recognizing the value of “good enough” hardware.

Neo shouldn’t lose its real identity

The Neo worked because it knew what it wanted to be: an affordable entry-level laptop that handles all your lightweight day-to-day tasks while being light on your wallet. Its biggest strength was knowing how few AI it actually needed to succeed. 

I’d like to say only one thing in the end: the best cheap MacBook is worth far more than the cheapest AI MacBook, which costs hundreds more.  

I hope the team in Cupertino keeps that in mind as they work on the Neo’s successor. 



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Recent Reviews


1,000W, 10-port charger for $45... predictably disappointing.

1,000W, 10-port charger for $45… predictably disappointing. 

Adrian Kingsley-Hughes/ZDNET

Follow ZDNET: Add us as a preferred source on Google.


ZDNET’s key takeaways

  • Things that look “too good to be true” invariable are just that.
  • This example got dangerously hot in a short period of time before dying. 
  • There’s no legitimate charger that comes close to delivering on the 1,000W promise.

Being a tech reviewer for a living means that I get offered some very interesting things. Not interesting as in Bugatti supercars or jewel-encrusted Fabergé eggs, but interesting as in “this thing could easily be a fire hazard — want to take a look?”

Also: The best GaN chargers of 2026: Expert tested

Submissively, I often say yes. And I’m glad I did with the most recent pitch, because it was very interesting indeed.

Meet the “interesting” charger

This time around, the thing of interest was a charger that claimed to deliver an incredible 1,000W through its ten ports — four 140W USB-C ports, four 100W USB-C ports, and two 20W USB-A ports. 

The person who bought this charger told me that they’d plugged it in, used it to charge their phone for “a few minutes,” got worried when it became “a little hot,” and unplugged it.

That's a lot of promise... but (spoilers), they don't deliver!

That’s a lot of promise… but (spoilers), they don’t deliver!

Adrian Kingsley-Hughes/ZDNET

The unit was suspiciously light and plasticky, especially given its built-in power supply. Compare this to Ugreen’s Nexode 500W charger, which weighs a hair under 5 lb.

There was also a slight whiff of melty plastic, which made me think that this had been a bit more than a little hot. 

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Color me suspicious, but I had a gut feeling that the only way this charger would be able to push out 1,000W would be if it caught fire. 

Turns out I wasn’t far wrong.

How long would it last? Answer: Minutes

Talk is cheap. It was time to test the charger. 

So I plugged it in, turned it on, and started using it. Within a couple of minutes of starting to use it, I noticed a few things:

  • No matter what I tried, I couldn’t persuade the charger to deliver more than about 60W from any of the ports. 
  • As for peak output, I managed to get close to 250W.
  • The power output was very uneven and noisy, fluctuating wildly. The more ports I used, the worse it got.
  • The unit got very hot to the touch very quickly, even under light loads. 
  • But… before I could get the thermal camera out to check how hot it got, there was a pop and the unmistakable smell of “Magic Smoke.” The charger had been sent to Silicon Heaven within minutes.

Annnnd… POP! This is the moment the charger gave up the ghost.

Adrian Kingsley-Hughes/ZDNET

Diagnosis time

Time to take it apart and have a look inside. For an item that plugged into the mains power, this unit was shockingly easy to take apart. 

A thin sheet of easily removable plastic is a that separates curious hands from live AC power.

A thin sheet of easily removable plastic is a that separates curious hands from live AC power.

Adrian Kingsley-Hughes/ZDNET

And even unplugged and broken, it was capable of delivering zaps! If the case came off while this was plugged into an outlet, it could very easily be deadly.

There’s charge still in some of the capacitors, and these could deliver quite a zap despite the unit being broken and unplugged!

Adrian Kingsley-Hughes/ZDNET

After getting inside, the unit was filled with a grey goo that I’d seen in a previous disappointing charger I’d taken apart. This is a thermal paste that’s used to try to dissipate the heat generated by the components. 

It’s not really going to work because it’s sealed in a plastic box with no effective heatsink. It’s a token gesture at best. At worst, it creates a mass that’ll slowly heat up and hold temperature because it’s got no way to get rid of it.

Behold the grey goo!

Adrian Kingsley-Hughes/ZDNET

Next to this goo was a bank of capacitors — the black cylinders in the photo — which were the cause of the failure. They’d clearly overheated, with three of them showing signs of bulging.

The problem!

Adrian Kingsley-Hughes/ZDNET

Well there’s the problem!

I also noticed that two of the components — bridge rectifiers that are used to turn AC mains into DC — have been fixed on an angle to make the touch a metal heatsink. It’s not really an effective way to cool down components.

The bottom line

Another “too good to be true” device bites the dust. It’s not the first one I’ve come across, and it won’t be the last.

Moral of the story here is that manufactures are using big number marketing — in this case 1,000W and masses of ports — to scalewash poor quality products. 

This might be a half-decent product if it was built to deliver 100W, but there’s no end of competition at that end of the market. Silkscreen “1,000W” on the outside, sprinkle in a few reviews that feel scripted and fake, and all of a sudden it’s interesting and exciting… right up until it blows up. 

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I know of no 1,000W charger. In fact, the 500W Ugreen Nexode is the highest-power charger that I’ve tested that’s legit. And the price is also legit — $250. 

But it’s built to deliver on what it promises and is packed with safety features, including “tip-over protection,” which cuts the output when the unit tips over and prevents it from falling on its side, where it can’t dissipate heat effectively. Now that’s an attention to safety that I like to see in a product that handles that much power. 

But if you want 1,000W of output, you’ll have to buy two and duct tape them together.





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