Ethos lands $22.75m Series A to fix what AI broke about hiring



The London-based AI expert-matching platform, founded by ex-DeepMind and ex-McKinsey alumni, is being valued at the moment hiring is becoming the part of the labour market AI has most visibly degraded. Andreessen Horowitz now leads the round; General Catalyst, the seed lead, is back in.


Generative AI has, in the space of about 30 months, made it dramatically easier for someone to look qualified for a job and dramatically harder for an employer to tell whether they actually are.

The asymmetry runs in one direction: candidate-side tools have flooded the market with frictionless CVs, polished cover letters, and AI-burnished portfolios, while the recruiter-side tools that traditionally separated signal from noise, screening, interviews, references, have not improved at remotely the same pace.

The result, by mid-2026, is a hiring market in which the cheapest input has scaled fastest and the most expensive one, the recruiter’s time, has been overwhelmed.

Ethos, a London-based AI startup founded by alumni of Google DeepMind and McKinsey, has decided that this is a fundable problem. On Wednesday morning, the company announced a $22.75m Series A funding round led by Andreessen Horowitz, with participation from General Catalyst (which led the seed in 2024), XTX, and Evantic.

It is one of the larger Series A rounds for a UK AI startup this year, and the size of the cheque tells you something about how seriously a16z, in particular, is taking the labour-market dimension of AI’s commercial impact. 

What Ethos actually does

Ethos is, in plain terms, an AI-driven expert network. Where companies like GLG and Guidepoint have spent decades building human-curated rosters of consultants, retired executives, and domain specialists available for paid calls, Ethos uses AI to do the curation.

TNW’s parallel coverage of the broader expert-network landscape (in the context of Anthropic’s $1.5bn enterprise services firm) is useful here: the GLG and Guidepoint rosters have themselves now been signed up as data partners inside Claude Opus 4.7. Ethos is, on this evidence, building a counter-pattern: rather than feeding existing expert networks into AI products, it builds the expert profiles themselves with AI, then matches them to opportunities at the scale only a model-based system can manage.

The mechanism, as described on the company’s product page, is two-pronged. An Ethos voice agent conducts an extended interview with each expert, surfacing the texture of their professional knowledge in a way a static CV cannot.

Alongside that, Ethos’s AI ingests the expert’s existing portfolio of work, academic papers, code repositories, blog posts, podcast appearances, conference talks, and builds a richer understanding of what the person actually knows. The combined profile is then matched, autonomously, against opportunities flowing in from the platform’s customer base.

Those opportunities cover an unusually broad range. Per the company’s own framing, Ethos matches its experts to consulting engagements, expert calls, market research surveys, AI data-labelling projects, and full-time roles. The AI-data line is structurally important.

Frontier model labs need high-quality, domain-specific training data in fields where general-purpose web scrapes are insufficient, finance, medicine, law, advanced engineering, and Ethos has, on its launch materials, positioned itself as a route through which those labs can access verified domain experts at scale.

The traction figures in the announcement are the kind that, if accurate, justify the Series A size. The company says that more than 5,000 experts join the platform each week across accounting, banking, consulting, law, technology, and healthcare, alongside skilled tradespeople including electricians and plumbers.

The cross-collar reach (white-collar specialists alongside qualified tradespeople) is unusual for an expert network and consistent with Ethos’s broader pitch that the unit of value is verified expertise, regardless of the credentialing path that produced it.

On earnings, the average expert on Ethos earns £4,500 in additional income per month through the platform, with the top 10% making more than £7,000. Since January, the company says, the number of experts earning income through Ethos has grown six-fold.

An independent review on AItrainer.work (which evaluates AI-training-adjacent expert platforms for prospective participants) reported per-hour rates on Ethos in the range of $105 to $225, materially higher than standard AI-training pay tiers and consistent with the platform’s mid-to-senior positioning.

Whether those figures hold under scrutiny will, in the standard pattern of expert-network economics, depend on the durability of the underlying customer demand. The unit economics of paid expert calls collapse if any one of three things happens: the customer base contracts, the supply of qualified experts saturates the demand, or the AI-driven matching produces enough successful engagements to commoditise the experts themselves.

Ethos’s bet is that none of those happens fast enough to outpace its growth, and that, in the meantime, expanding the addressable customer base from PE and consultancy through to AI labs and corporate research functions creates structural runway.

The founders, and why a16z bought in

Ethos’s two co-founders bring complementary backgrounds. James Lo, the chief executive, was a strategy consultant at McKinsey and an investor at SoftBank’s Vision Fund before founding Ethos.

Daniel Mankowitz, the chief technology officer, was a research scientist at Google DeepMind, where, he spent years working on AlphaZero, DeepMind’s reinforcement-learning system that mastered chess, shogi, and go without prior human game data.

The combination, a McKinsey-and-Vision-Fund commercial brain paired with a DeepMind systems-design brain, is exactly the kind of founder pairing a16z has historically favoured for enterprise-AI bets that need both customer-development discipline and serious technical underwriting.

General Catalyst’s continued participation matters too. Jeannette zu Fürstenberg, the firm’s President and Managing Director who led the seed round, is now one of European AI’s most consistently consequential investors, with current board roles at Mistral and Helsing among others.

Her decision to follow into the Series A, rather than treat the seed as a punt, is the European-investor signal the round needed to attract Andreessen Horowitz’s lead. The transatlantic structure is now common in European AI Series As, but it does not happen automatically. The seed-stage commitment usually has to perform first.

The labour-market context

There is a wider context that explains why Ethos’s pitch landed. The labour market in 2026 is, by any objective measure, in the middle of an AI-driven structural reshape. White-collar professional roles, the historical core of LinkedIn’s product, are simultaneously the easiest to apply for (because AI tools have automated the application side) and the hardest to evaluate candidates for (because AI tools have homogenised the application side).

At the same time, the demand side has fragmented: companies that used to hire one full-time analyst now want fractional access to ten experts in different domains, and the platforms that historically served that demand have not kept up. TNW has tracked the broader European AI workforce question through the past year, and the consistent finding is that the supply side of expertise exists; the matching layer between supply and demand is what has broken.

Ethos is one of several startups now building that matching layer specifically for the AI economy. The competitive set spans an existing tier (GLG, Guidepoint, Third Bridge) that is being absorbed into AI products as data-partner integrations rather than competing with them, a new tier of AI-native challengers building the platform from scratch, and a long tail of consulting marketplaces.

Ethos’s positioning, voice-led profile capture, broad sector coverage, AI-lab customer focus, and a pricing tier well above standard AI-training rates, places it inside the second category, the AI-native challengers attempting to redefine how expertise is priced and matched.

The risks behind the round

There are, as always, real ones. The first is competitive pace. Expert-matching is a category in which scale produces self-reinforcing data: the more experts and the more matched engagements you accumulate, the better your matching model gets.

If a competitor reaches scale faster, on the same broad customer base, the network-effects argument compounds against Ethos. The £4,500 average and the six-fold January growth suggest the company is moving quickly, but expert-network economics historically reward the operator that gets to scale first and consolidates the customer relationships.

The second is voice-AI quality. Ethos’s product depends on the quality of its voice agent’s interview, and on the willingness of mid-to-senior professionals to spend an extended conversation talking to a machine.

If the experience is good, the resulting profiles are richer than any CV could be; if the experience falls short, supply-side adoption stalls. Voice AI has improved dramatically over the past 18 months, but the threshold for a credible interview at this professional tier is high.

The third is regulatory. AI-driven hiring and matching tools are now under increasing scrutiny in the UK, EU, and US, with the EU AI Act’s high-risk classifications for employment-adjacent AI systems coming into force later this year.

TNW has tracked the broader European AI sovereignty and regulatory arc; Ethos’s matching engine, if classified as a high-risk system under the Act’s employment provisions, would face documentation, audit, and explainability requirements that could materially affect product velocity. The company’s London headquarters and European customer base put it inside that regulatory envelope by default.

Tuesday’s Series A is, in some ways, the cleanest example yet of how AI is reshaping what venture capital is willing to fund inside the labour-market category. TNW’s earlier coverage of European AI investment patterns noted that General Catalyst alone committed $2bn to European AI and resilience over three years at Davos 2025; the Ethos cheque is a small but characteristic piece of that programme.

Andreessen Horowitz’s lead, on the same round, signals that a16z is not ceding the labour-market AI category to European challengers and is willing to underwrite UK-based teams at competitive valuations.

The customer trajectory will, over the next twelve months, indicate whether the bet pays. Ethos’s stated customer base, per its own materials, spans frontier AI labs, investment funds, and corporates seeking on-demand human expertise. Each of those segments is structurally short of the right experts at the right time.

If Ethos can demonstrate, in 2027 retention figures, that it consistently solves that bottleneck better than the human-curated incumbents do, the Series A valuation will, in retrospect, look modest. If it cannot, the funded experiment will at least have settled an important question: whether AI-driven expert matching, at scale, is a real category or a structurally over-funded version of an existing one.

Lo, in his own framing of the announcement, kept it concise.

“A CV is a poor proxy for what someone is truly capable of,” he said in the company’s release. “AI is reshaping the labour market faster than our tools for valuing human expertise can keep up. Ethos is built to change that.”

The Series A has now provided $22.75m of runway to test that thesis. The next twelve months will indicate whether the tools, finally, can keep up.



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The three-pointed star on the hood of a Mercedes-Benz has always been associated with luxury and status. Yet as new-vehicle prices continue to climb to all-time highs, a shift has occurred in which mainstream brands are designing vehicles with powertrains, infotainment features, and interiors that rival those of established luxury manufacturers.

In some instances, mainstream brands have enhanced their value propositions for potential buyers by offering certain features as standard that may require an add-on package in a luxury vehicle.

If you are looking for a compact SUV that can fit seven people, there is really only one sheriff in town: the Mercedes-Benz GLB. Yet a certain outlaw (or Outlander) might be worthy of a potential showdown when it comes to SUVs that seat seven. It might seem odd, or even downright crazy, to compare a Mitsubishi and a Mercedes, but when you consider them side by side, the Outlander starts to look like a premium and luxury contender for less money.


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Base Trim Engine

1.5L I4 Hybrid

Base Trim Transmission

2-speed CVT

Base Trim Drivetrain

Front-Wheel Drive



Customer feedback and filling the gap

Two different approaches to seven-seat utility

The Mitsubishi Outlander has a history as the “value-plus” choice for SUV buyers, but its 2022 redesign arguably placed it into a different category. As part of the redesign, the Outlander received a wider platform, resulting in a more spacious cabin.

Compared to prior years, it was clear that Mitsubishi had upgraded the Outlander’s interior, using materials and controls that elevated it beyond its value-plus reputation. Buyers benefited from a more premium driving experience, including a larger storage area in the armrest and more comfortable seats.

For the 2026 model year, the Outlander has undergone a mid-cycle refresh, one that included Mitsubishi addressing customer-specific feedback. Notable updates from the refresh include the addition of more sound-insulation material to reduce road and tire noise, and an updated mild-hybrid powertrain to improve efficiency.



















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8 Questions · Test Your Knowledge

Mitsubishi Outlander
Read on and test your knowledge

Think you know Mitsubishi’s popular SUV? Put your Outlander knowledge to the test.

HistoryPerformanceFeaturesDesignVariants

In what year did the Mitsubishi Outlander first go on sale?

Correct! The Mitsubishi Outlander was introduced for the 2003 model year, initially sold in Japan as the Airtrek before being renamed Outlander for global markets. It replaced the aging Mitsubishi RVR in the lineup.

Not quite. The Outlander first went on sale as a 2003 model year vehicle. It was originally known as the Airtrek in Japan before receiving the Outlander name for international markets.

What does the ‘PHEV’ stand for in the Mitsubishi Outlander PHEV?

Correct! PHEV stands for Plug-in Hybrid Electric Vehicle. The Outlander PHEV was launched in 2013 and became one of the world’s best-selling plug-in hybrid SUVs, praised for its ability to run on electric power alone for short distances.

Not quite. PHEV stands for Plug-in Hybrid Electric Vehicle. Launched in 2013, the Outlander PHEV was a groundbreaking model that allowed drivers to charge the battery from a wall outlet and travel short distances on electric power alone.

Which all-wheel-drive system does Mitsubishi use in the Outlander PHEV to distribute torque between front and rear axles?

Correct! Mitsubishi’s Super All Wheel Control, or S-AWC, is an advanced integrated vehicle dynamics control system used in the Outlander PHEV. It uses separate front and rear electric motors combined with braking control to optimize traction and handling.

Not quite. The correct answer is Super All Wheel Control, or S-AWC. This sophisticated system is a hallmark of Mitsubishi’s performance engineering, using electric motors on each axle along with braking input to deliver precise torque distribution.

What is the name of Mitsubishi’s signature front grille design language introduced on newer Outlander models?

Correct! The Dynamic Shield is Mitsubishi’s distinctive front-end design philosophy, first introduced on the 2014 Outlander Sport. It features a bold, protective-looking front fascia meant to convey strength and stability, and has since become a brand-wide design signature.

Not quite. The answer is Dynamic Shield. Mitsubishi introduced this front-end design language starting with the 2014 Outlander Sport, and it has since been applied across the model range to give Mitsubishi vehicles a bold, unified family look.

Which advanced driver assistance feature was offered on the Outlander as part of its MI-PILOT system?

Correct! MI-PILOT on the Mitsubishi Outlander combines adaptive cruise control with lane centering assist, helping reduce driver fatigue on highways. It uses a front camera and radar to maintain a set distance from the vehicle ahead while keeping the car centered in its lane.

Not quite. MI-PILOT provides adaptive cruise control combined with lane centering assist — not full autonomy or automatic lane changing. It is designed as a driver assistance tool to ease fatigue on long highway trips, not to replace the driver.

The fourth-generation Mitsubishi Outlander, launched in 2021, shares its platform with which other automaker’s SUV?

Correct! The fourth-generation Outlander, revealed in 2021, is built on the same CMF-CD platform as the Nissan Rogue. This is a result of the Renault-Nissan-Mitsubishi Alliance partnership, which allows member brands to share platforms and technology to reduce development costs.

Not quite. The 2021 fourth-generation Outlander shares its platform with the Nissan Rogue, thanks to the Renault-Nissan-Mitsubishi Alliance. Platform sharing is a key strategy of the alliance, helping all three brands save on engineering and manufacturing expenses.

What is the maximum seating capacity available in certain Mitsubishi Outlander configurations?

Correct! Certain Outlander trims offer optional third-row seating, bringing the total passenger capacity to seven. This made the Outlander one of the more versatile options in the compact SUV segment, bridging the gap between compact crossovers and larger three-row SUVs.

Not quite. The Mitsubishi Outlander can seat up to seven passengers in models equipped with the optional third-row seat. This was a notable selling point for families who needed extra space without stepping up to a full-size SUV.

What is the approximate all-electric range of the third-generation Mitsubishi Outlander PHEV on a full charge?

Correct! The third-generation Outlander PHEV offers approximately 22 miles (35 km) of all-electric range on a full charge. While this may seem modest compared to fully electric vehicles, it is enough for many daily commutes, and the petrol engine kicks in seamlessly for longer trips.

Not quite. The third-generation Outlander PHEV delivers around 22 miles (35 km) of pure electric range. Although it is not a long-range EV, Mitsubishi designed it to cover typical daily commutes on electricity alone, with the combustion engine available for extended journeys.

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By contrast, the Mercedes-Benz GLB was born out of an important, even if small, market gap. Mercedes noticed that while the subcompact GLA was popular, it was a bit too cramped for growing families. Meanwhile, the larger GLC featured a sloped roofline that looked sharp but sacrificed vertical cargo space.

To find a middle ground, Mercedes looked to its iconic G-Wagon for inspiration and created the GLB, an SUV that, in the spirit of lovable if not ugly Italian designs, maximizes every inch of its footprint. In essence, the Mercedes-Benz GLB was designed for people who wanted a maneuverable, city-friendly SUV with the “just in case” flexibility of seven seats.

The starting price gap

Nearly a $10,000 difference

One of the most immediate differences between the Outlander and the GLB is the monthly payment.

  • 2026 Mitsubishi Outlander ES: Starts at $29,995 for front-wheel drive models.
  • 2026 Mitsubishi Outlander ES S-AWC: Starts at $31,795 for all-wheel drive models (S-AWC is short for Mitsubishi’s Super-All Wheel Control system).
  • 2027 Mercedes-Benz GLB: While U.S. pricing hasn’t been finalized, previous gas-powered models started near $40,000.

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Base Trim Engine

1.5-liter Four-cylinder Hybrid

Base Trim Transmission

8-speed Dual-clutch Transmission

Base Trim Drivetrain

All-Wheel Drive



Hybrid powertrain comparisons

Highway fuel economy a factor for the Outlander

The Mitsubishi Outlander features a new 1.5-liter turbo engine paired with a 48-volt mild-hybrid system. This is the first mild-hybrid model Mitsubishi has offered in the U.S., designed to provide better efficiency and smoother off-the-line performance without the need for a charging station. Mitsubishi’s system delivers a combined 174 horsepower and 206 lb-ft. of torque.

If you live in an area where you don’t see snowfall, a front-wheel drive Outlander will likely suffice. In addition to saving money off the initial MSRP, the fuel cost of a front-wheel drive model versus an all-wheel drive model is something to consider. Although the EPA-estimated ratings in the city are the same for both, the highway fuel savings, although small, will eventually add up over time.

For the 2027 model year, there are two versions of the Mercedes-Benz GLB: an all-electric model and a hybrid, the latter of which would be the closest comparison to the Outlander.

The GLB hybrid variant features a new 1.5-liter turbocharged four-cylinder from the Mercedes-Benz FAME (Family of Modular Engines) lineup. Paired with a 48-volt mild-hybrid system, the turbo engine uses a combustion process based on the Miller cycle to maximize efficiency.

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Interior tech and comfort features

SEL Premium Package and Dolby Atmos

The biggest surprise might come when you jump inside both vehicles and see just how close the Outlander is to matching luxury establishment players.

Leaning into its newfound premium identity, the Outlander SEL is standard with leather seats, ventilated front seats, a heated steering wheel, and heated rear seats. The tri-zone automatic climate control system is also standard. Buyers who opt for the SEL Premium Package will have a unique brown semi-aniline leather interior with quilted door inserts.

Starting MSRP for the Outlander SEL with front-wheel drive is under $41,000, while all-wheel drive models are under $43,000.

Meanwhile, Mercedes-Benz has redesigned the GLB interior to include an optional MBUX Superscreen, which places the driver and central displays under a single glass surface. It is high-tech, but it is an upgrade that can quickly drive the price north.

Otherwise, for the 2027 model, Mercedes has swapped traditional leather for sustainable textiles inside the GLB. Comfort seats feature ARTICO leather with three-dimensional embossing, while the AMG Line uses microfiber made from 65% recycled materials.

The GLB is further enhanced by the available Burmester 3D audio system with Dolby Atmos and the Sky Control panoramic roof, which features 158 illuminated stars integrated into the glass.

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Cargo space and seating configurations

Outlander still holds a slight edge

Both of these SUVs are rare because they offer a third row despite their more compact footprints. The slight nuance here is that the Outlander is a three-row SUV seating seven, no matter what. The GLB is a five-seater by default, with the third row available as an option.

For the 2027 model year, the GLB has grown 3.9 inches longer than its predecessor, with a wheelbase that has expanded by 2.4 inches. This gives second-row passengers up to 39.7 inches of legroom.

However, when it comes to hauling groceries and gear, the Outlander still holds a slight edge in total volume. Here is how the cargo space compares:

2026 Mitsubishi Outlander:

  • Behind Third Row: 10.9 to 11.7 cubic feet.
  • Behind Second Row: 30.6 to 33.5 cubic feet.
  • Maximum Capacity: 64.3 to 64.7 cubic feet.

2027 Mercedes-Benz GLB (Seven-Seater):

  • Behind Third Row: 5.1 to 6.3 cubic feet.
  • Behind Second Row: 17 cubic feet.
  • Maximum Capacity: 56.7 cubic feet.

The Outlander’s wider platform allows for a higher maximum cargo capacity, which is a factor if you frequently fold the seats down for hardware store runs or camping gear.

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Factory warranty coverage

Outlander offers a long warranty period

When it comes to factory warranty, this is where Mitsubishi distinguishes itself. Here is how the factory warranty programs look for both the Outlander and GLB:

  • Mitsubishi: Includes a 10-year/100,000-mile powertrain warranty, a five-year/60,000-mile bumper-to-bumper warranty, and a two-year/30,000-mile limited maintenance program.
  • Mercedes-Benz: Offers a standard four-year/50,000-mile warranty, with maintenance typically being an out-of-pocket expense or a separate prepaid plan.

While a Mercedes-Benz offers undeniable prestige, the Outlander provides a different kind of luxury: predictable ownership costs. For many families, the security of a decade-long warranty is more valuable than the badge on the grille.


The Outlander offers more than expected

If your goal is a family hauler that feels premium but is grounded in practicality, the 2026 Mitsubishi Outlander is a smart buy.

Although nothing can replace a Mercedes-Benz, when it comes to the Outlander and the GLB, the former offers a longer warranty and standard features that may require an optional package in a Mercedes-Benz. In a market where vehicle prices are reaching record highs, the Outlander proves that you don’t have to pay a premium price to get a premium experience.



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