nearly every marketer uses AI, but consumers still want the human touch



TL;DR

Canva’s State of Marketing and AI Report 2026 finds that 97% of marketing leaders use AI daily and 99% plan to increase spending, but 78% of consumers still prefer human-made adverts and 87% say the best advertising requires a human touch. Mentions of “AI slop” have risen ninefold, and consumers want disclosure (52%), data protection (53%), and the ability to opt out (37%). The report was published alongside Canva’s expanded partnership with Anthropic, integrating its design engine into Claude for Small Business.

 

Nearly every marketer in the world is now using AI to make creative work. Nearly every consumer would still rather that a person had made it. That tension, between the industry’s enthusiasm and the public’s unease, is the central finding of Canva’s State of Marketing and AI report for 2026, and it suggests that the harder problem in AI-assisted marketing is not production. It is permission.

The numbers are stark on both sides. Ninety-seven per cent of marketing leaders surveyed say they use AI in their daily creative work. Ninety-nine per cent plan to increase their AI investment this year. But 78% of consumers say they would rather see adverts made by people, even if AI could produce better ones, and 87% believe the best advertising still requires a human touch. The report, based on surveys of 1,415 marketing leaders at organisations with 500 or more employees and 3,547 consumers across seven countries, captures an industry that has adopted a technology faster than its audience has learned to trust it.

The disclosure question

The trust gap is not abstract. Consumers are increasingly specific about what would close it. When asked what would make them more comfortable with AI in advertising, 53% cited data protection, 52% cited disclosure of AI use, 39% wanted assurances that AI is not replacing jobs, and 37% said they would like the ability to opt out of AI-generated adverts entirely. The demand for transparency is sharpened by a growing awareness that the line between human-made and machine-made content is dissolving: 70% of consumers believe it will eventually be impossible to tell whether an advert was AI-generated without disclosure, and 56% expect that threshold to arrive within two to five years.

The finding reframes a conversation that has, until now, been dominated by capability. Marketing teams have spent the past 18 months asking what AI can do. The report suggests their audiences are asking a different question: whether they were told.

The slop problem

The quality concern has also acquired a name. Mentions of “AI slop,” the colloquial term for low-effort, visibly machine-generated content, have increased ninefold in media monitoring data, according to the report. Forty-one per cent of marketing leaders say it is already a considerable challenge. Seven in ten consumers say AI-generated adverts feel like they are missing something, a response that may reflect not a rejection of AI itself but an instinctive detection of the gap between content that was made and content that was generated.

The paradox is that the same technology driving the slop problem is also the only plausible route to solving it at scale. AI makes it trivially cheap to produce mediocre creative. It also makes it possible to personalise, test, and iterate at speeds that no human team could match. The distinction between the two outcomes is not the technology but the standards applied to it, which is to say, it is a management problem dressed in engineering clothes.

What marketers are actually doing

The report finds that 68% of marketing leaders say AI has led to an increase in marketing-influenced business decisions, suggesting the technology is not merely accelerating production but reshaping how teams allocate resources and measure impact. The investment trajectory is almost vertical: from 94% of marketers investing in AI in the 2025 edition of the same survey to 97% actively using it daily this year, with near-universal plans to spend more.

The timing of the report’s release is not incidental. Canva published it on the same day it announced an expanded partnership with Anthropic, integrating its design engine into Claude for Small Business, a product that allows small business owners to generate on-brand marketing campaigns directly through Claude’s AI assistant. The integration connects to each user’s Canva Brand Kit, so that generated assets automatically use the correct fonts, colours, and visual identity. It is, in effect, the infrastructure for exactly the kind of AI-assisted creative work the report describes, targeted at the millions of small businesses that lack dedicated marketing teams.

The Canva-Anthropic partnership had already seen usage grow fourfold in March 2026 following a January expansion that made Claude the first AI assistant capable of generating on-brand designs through a simple prompt. The new integration extends that capability into a broader suite of business tools including QuickBooks, PayPal, HubSpot, DocuSign, and Google Workspace.

The trust economy

What the Canva report captures, perhaps inadvertently, is the emergence of trust as a competitive variable in marketing, not between brands and consumers (which is old), but between AI-assisted brands and consumers who know the assistance exists (which is new). The 78% of consumers who say they prefer human-made adverts are not necessarily saying AI is bad. They are saying they value the knowledge that a person chose to make something, that creative decisions reflect intention rather than optimisation. Whether that preference survives a generation raised on AI-generated content is an open question. But for now, it represents a constraint that the industry’s adoption curve has outrun.

The marketers who navigate this well will likely be those who treat AI disclosure not as a compliance burden but as a brand signal, a way of saying: we used the tools, and we used them deliberately. The ones who do not will contribute to the ninefold increase in slop, and their audiences will notice, even if they cannot always articulate why.



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Recent Reviews


Love him or hate him, Seth MacFarlane has an immovable place in the realm of TV comedy, and Ted is an excellent showcase for the writer at his best. A seasoned actor and writer of over 3 decades, he has created numerous hit productions, including adult animation tentpoles like Family Guy and American Dad!, as well as The Orville.

However, his talents have also allowed him to make the leap from television to the big screen, including his 2012 comedy Ted, which asked what would happen to a child who wished their teddy bear for life once they grew into adults.

However, in 2024, MacFarlane brought Ted to the small screen with a television series that dived into the times not seen in the 2012 movie. And I personally feel that the show has become one of MacFarlane’s finest projects to date:

How Does Ted Tie Into The Movies?

A new side of John and Ted

Ted is set between the opening 1985 sequence of the original 2012 movie and the present-day sequence, honing in on John’s teenage years at high school as Max Burkholder takes on the role. When Ted pushes things too far, he is forced to attend school with John, leading to the pair experiencing many major developmental milestones together. From falling in love to going against his parents’ wishes and trying weed for the first time, the pair take on the world together.

Alongside the main duo, Ted also shines a light on the rest of the Bennett household. Frequent MacFarlane collaborator Scott Grimes takes on the voice of John’s loudmouthed conservative father Matty, while Alanna Ubach portrays his soft-spoken, good-hearted mother Susan. The Bennett family is rounded out by Giorgia Wigham’s Blaire, John’s politically minded cousin staying with the family who is always looking out for the leading pair.

A new addition to the lore

Much like Family Guy and American Dad took on The Simpsons‘ animated family sitcom and The Orville lampooned Star Trek, Ted twists a certain style of sitcom. There have been no shortage of throwback sitcoms set in the past since the late 2010s, with The Goldbergs and Young Sheldon playing into the nostalgia people either have for that time or recognize through long-running franchises or series like Stranger Things to attract viewer attention.

In Ted, the show turns its lens to the 1990s, with Blaire being part of the youthful generation who wants to challenge the status quo. However, she butts heads with various authority figures. Plus, Matty and Jon find themselves affected by the OJ Simpson case in varying ways.

Collage featuring 1990s sitcoms around an old TV.


Go Retro and Stream These 10 Sitcoms of the 1990s

These are the 1990s prime time sitcoms that have held up better than my collection of Pogs.

Despite this setting and inevitable plays on the events of the decade, the show isn’t entirely dependent on nostalgia. Ted’s very existence already set the series up in a position where it could do anything, and MacFarlane doesn’t hold back. From new talking toys and the relatable gag about how hot McDonald’s apple pies are to an entire episode that cuts between the group playing a Dungeons and Dragons game around a table and their characters within the game’s world, the series isn’t afraid to get strange. Because of that, it is hard to find an underwhelming episode throughout its run.

Ted has a surprising amount of heart

Is this the best of Seth MacFarlane?

While MacFarlane is a seasoned comedic writer whom audiences are incredibly familiar with, from his strengths to his stylistic flaws, I do feel that Ted is, for the most part, the best of what he has to offer. The series does have the sharper edge his humor can have at times, with Ted himself having some absolutely devastating insults towards the bullies at John’s school, as well as the cast overall tiptoeing between crass humor and smartly written gags. But this is a story about a bear brought to life with a child’s wish, so there is always a good deal of heart within every episode.

Thanks to the incredible chemistry between the cast, the Bennett family unit is easy to root for. Part of the enjoyment of the show is seeing John grow into the man he was in the original movie, but it is also heartwarming to see Blaire find her place in the Bennett household, even if she butts heads with Matty. Meanwhile, even Matty has several moments of vulnerability despite his hard-headed, typically politically incorrect self, which show just why Susan, who is the delightful and lovable heart of the show, fell for him.

One week the family may be playing a Dungeons and Dragons game to replenish their stash of weed, and the next will see them dedicating themselves to fulfilling Susan’s unrealized dream or helping Matty through the stranger side of his experiences in Vietnam. Even John’s bully Clive (Jackson Seavor McDonald) gets an off-kilter spotlight where the leading pair go from pulling a horrible revenge prank on him to becoming his unlikely father figures. MacFarlane’s edge is always there, but there is always a softer side to tug at your heartstrings and cushion you if not every gag lands.​​​​​​​

Where to watch Ted

All episodes are now streaming

Ted falls out of the tumble dryer in Ted. Credit: Peacock

​​​​​​​ Both seasons of Ted are currently available in their entirety on Peacock. Season 1 consists of 7 episodes, while season 2 received a larger episode count of 8. However, even after having an overall positive response and viral attention thanks to shared and reposted clips, MacFarlane confirmed that there were no current plans for season 3, as the costs to bring Ted to life on a television budget are incredibly high.

However, as Ted said himself, “Don’t be sad because it’s over; be happy because it happened.” Even against the costs, MacFarlane set out to ensure that Ted’s surprising expansion into television would still be a fulfilling experience, ensuring that the series could at least end on a satisfying note. As such, if you wish to see just how having an irresponsible magical stuffed friend shaped John’s life ahead of the movies, you will not be disappointed.​​​​​​​



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