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ZDNET’s key takeaways
- The Apple Store can replace iPhone batteries, with appointments managed through your Settings app.
- My iPhone 14 Pro battery went from 72% capacity back to 100%.
- Check your battery health via Settings > Battery > Battery Health & Charging.
As a longtime iPhone user, it’s only a matter of time before my once-shiny-and-new iPhone feels like a useless puck that has to be tethered to a wall outlet or a wireless charger 24/7/365. For my iPhone 14 Pro, it took about three years.
I got my 14 Pro in January 2023, and I was thrilled. It was quick and zippy, and it felt like it could hold a charge for days. After several years of consistent use, my phone wouldn’t hold a charge for more than a few hours, and I noticed a significant increase in how quickly my battery drained once it passed 60%.
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My once-zippy smartphone was now requiring an entourage of batteries wherever I went, and it was becoming cumbersome. But it wasn’t until I wrote an iPhone battery tips article that I recognized how bad my battery really was.
Apple’s battery health analyzer indicated that my battery was only charging to about 72%, meaning I was never getting a full charge or the maximum capacity, even when I thought I was. My severely degraded battery made my iPhone feel like a burden to carry around, and I was already planning to upgrade to the iPhone 18 series this coming September, specifically to get a better battery.
Turns out I won’t be needing to, because I brought my iPhone 14 Pro to the doctor, and Apple made it as good as new.
The diagnosis
Your iPhone battery will literally tell you it’s cooked. Navigate to Settings > Battery > Battery Health & Charging to check your battery’s health and see Apple’s recommendations. In my case, here’s what my screen looked like when I checked the battery on my iPhone 14 Pro in April 2026.
Apple called to say my battery is significantly degraded and provided steps to schedule a battery replacement appointment. At first, I didn’t listen. After a few weeks, it became apparent that this junky battery was no longer practical, and it would be a PIA on my upcoming September trip to Italy if I didn’t get it fixed.
Since I was unsure about updating my phone in the next year, I decided to just pay the money and have my battery restored to 100%.
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When I finally decided to replace my battery in June, I clicked “Find Your Service Options” and was able to schedule an appointment at my local Apple store within days. Apple also provides a cost estimate for your battery replacement, specific to your iPhone model and any service coverage you may have. For my iPhone 14 Pro, the estimate was $99.
The check-up
When I got to the Apple store on the day of my appointment, I checked in with a team member, who had me wait a few minutes until they were ready for me. Then I was asked to turn off Bluetooth and location services and to login in with my Apple ID. Apple’s team ran a few diagnostic tests of their own to confirm that my battery was, in fact, a piece of doo doo (it was) and to also evaluate the health of my phone’s other components.
After a few minutes, I was notified that my phone was in great condition (minus the battery) and that they could replace the battery the same day. I swiftly handed my iPhone over to my local Apple store and spent the next two hours shopping and running errands.
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It is very important that, if you choose to replace your battery, you know your Apple ID and password. You will also need to know your iPhone’s passcode.
The pick-up
Before I left, Apple provided an estimated pickup time for my phone, and I returned about 15 minutes after that time. My phone was waiting for me, so the whole replacement took less than two hours. Of course, this varies by location, time of day, and day of the week, but I was impressed by the efficiency of the entire process.
Also: How to download the iOS 27 developer beta (and which iPhone models support it)
Upon pickup, I was prompted to log back into my iPhone using my Apple ID, shown my new battery health, and asked to complete payment. My iPhone 14 Pro was (on paper) as good as new. My battery health was at peak performance, with a 100% maximum capacity now reflected in my results.
The cost to replace my battery was $99, and after tax, my total was $105.94. I’ve probably spent more on MagSafe batteries and other charging accessories in the last year trying to deal with the degraded battery than it would have cost me to just remedy the entire problem.
The outcome
I was thoroughly impressed with the entire process, from diagnosing it on my own iPhone to a speedy replacement at the store. I felt that $99 was reasonable for a battery replacement, especially if I’m planning to keep my phone for even 3-6 months longer. It breaks down to about $1 per day if I only hold on to my phone through September, when we anticipate Apple releasing new models, and even less if I decide to keep it longer.
It’s really a win-win. Since fixing my battery has fixed my biggest issue with my iPhone, and the rest of my device is in great working condition, maybe I’ll hold onto my 14 Pro until it needs another battery replacement.
Also: I never use a new iPhone until I change these settings – why they’re such a big deal
Sometimes the solution isn’t new, but rather fixing what already works for us, and this affordable fix just saved me over $1,000 on a new iPhone. Since fixing my battery, I’ve seen a huge improvement in my phone’s ability to hold a charge and a decrease in the need to carry a portable power option everywhere I go.
Plus, Apple claims that iOS 27 brings general speed and performance improvements to iPhones, and several older models support it, so if you’re toying with upgrading your device, maybe try giving it a check-up first. Your iPhone is probably still kicking; it just needs some TLC. There are also ways to do this yourself for even less through the likes of iFixit or similar alternatives, but I was happy to pay for a professional to take it off my plate.


