Nintendo will shut down “Mario Kart Tour” later in 2026, highlighting how Nintendo continues to not deliver what consumers want on hardware platforms that they do not manufacture.

The game will remain playable until 11 p.m. Pacific on September 29, when Nintendo will permanently end online service. Nintendo announced the shutdown Tuesday and directed players to updated support policies covering ruby purchases and Gold Pass subscriptions that took effect July 7.

Nintendo thanked players for supporting Mario Kart Tour since its launch but didn’t explain why it decided to end service. Support pages published alongside the announcement explain how rubies and Gold Pass subscriptions will be handled before the shutdown.

Mario Kart Tour launched on iPhone and Android in September 2019 as Nintendo’s highest-profile effort to bring one of its biggest console franchises to smartphones. Nintendo rebuilt Mario Kart around touchscreen controls, seasonal tours, ruby-based item draws and an optional Gold Pass subscription instead of delivering the console experience players expected.

Nintendo’s mobile-first design left Mario Kart Tour feeling far removed from the console game series. On its own consoles, the franchise is one of the company’s biggest successes.

Mario Kart Tour showed Nintendo’s mobile strategy had limits

Mario Kart Tour remained in service longer than several of Nintendo’s other smartphone titles, including Dr. Mario World and Dragalia Lost. Nintendo stopped adding new tours, tracks and drivers in 2023 and shifted to rotating existing content, signaling that even one of its biggest mobile releases was no longer a development priority.

The shutdown extends Nintendo’s retreat from a mobile strategy that never produced the same success as the company’s own hardware platforms. Fire Emblem Heroes remains active, but Nintendo has increasingly concentrated its development on hardware and software it controls as the Switch became one of the industry’s biggest successes.

When Mario Kart Tour launched in 2019, we criticized the game’s automatic steering, portrait-only controls and gacha-style monetization. Reviews from other outlets also criticized Mario Kart Tour for reshaping the series around free-to-play smartphone mechanics.

Player feedback echoed the same complaints.

Players can continue racing until service ends on September 29. Nintendo hasn’t announced plans for an offline version, closing one of its clearest examples of how difficult it has been for Nintendo to recreate its success on other platforms.