When Amazon introduced its Alexa smart speakers, it seemed like it was going to change the way we would control our smart homes. I bought several Echo devices for my home, but the reality never lived up to expectations. There are plenty of reasons why I stopped using Alexa.
Everything breaks when the internet goes down
Cloud services can also stop working
One of the most annoying things about a smart home system that relies on the cloud is that when the internet goes down, so does your smart home. If you ask your smart speaker to turn on the smart plug that is a few feet away in the same room, that voice command gets sent to third-party servers to be processed, the intent is determined, and the relevant command is sent to the smart plug. The data can travel halfway around the world in order to make your smart speaker control the smart home device right next to it.
When your internet connection or Amazon’s servers go down, your Alexa-based smart home controls become effectively useless. You can shout at Alexa as much as you want, but nothing will happen.
- Display
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No
- Dimensions
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3.9” x 3.9” x 3.5”
The Echo Dot offers a smaller form factor with the same spherical look. One of the coolest new developments in the Echo world is that the new 5th generation Dots include eero mesh network extenders. Pair one with a smart home powered by an eero mesh network and you get an instant coverage boost.
Amazon removed the privacy setting I cared about the most
All Alexa voice requests go to the cloud
One of the problems with everything being sent to the cloud is that it’s a significant privacy issue. When you issue a command to your smart speaker, the audio is sent to Amazon’s servers to be processed. If you’ve ever used a smart speaker, then you’ll know that they can sometimes hear the wake word when you haven’t said it, meaning that even things you’re not saying to your smart speaker can get picked up and sent to the cloud.
In 2019, it was revealed that Amazon contractors were listening to some of these voice recordings. In 2021, Amazon started to release some Echo devices that could handle certain voice requests locally, meaning that they didn’t have to be sent to the cloud. However, in 2025, the feature was discontinued, and now all voice data is sent to Amazon’s servers.
I Only Use My Echo Hub for One Thing (and It’s Not Controlling My Smart Home)
Amazon’s smart home control panel is a good idea in theory, but not in practice.
Automations were extremely limited
There’s only so much you can do with Alexa
Justin Duino / How-To Geek
One of the biggest frustrations with using Alexa to run my smart home was that Alexa routines were too limited for my needs. They essentially followed an “if this, then that” format, which is fine for simple automations, but offered very little in the way of conditional logic.
If I wanted an automation that could turn off the lights and lock the door once everyone had left the house, it wasn’t possible to create using standard Alexa routines. Alexa+ does make it possible to do a little more, but it’s still no match for more powerful options such as Home Assistant.
I found the locked ecosystem too restrictive
Some features only worked with specific brands
Alexa is a walled garden, meaning you can only use it with supported devices. While there are a large number of devices that work with Alexa, there are plenty more that don’t. This means that you’re limited in the smart home devices that you can choose.
Even more annoyingly, some useful features are limited to specific brands. If you have Ring video doorbells, you can get your Echo Show smart displays to stream the video from the doorbell camera when someone rings the bell. If you’re using a different brand of doorbell, however, then the same feature may not be available. For example, while some Eufy video doorbells are compatible with Alexa, they don’t all support auto livestreaming when the doorbell is rung.
Voice commands aren’t as good as they were supposed to be
Star Trek lied to us
This isn’t entirely Amazon’s fault, but using voice commands just isn’t as great as it seems on Star Trek: The Next Generation. I often felt awkward asking Alexa aloud to turn on my lights or power on a smart plug, and sometimes speaking aloud just isn’t convenient.
You can control devices connected to Alexa via the app, but it’s not the greatest experience. I still often found myself resorting to using the app rather than having to say something out loud.
I don’t want to see ads just to use my smart home
Amazon’s ads are getting worse
One of the things that annoyed me most about using Alexa to control my smart home was seeing ads on devices that I’d already paid for. My Echo Show smart displays would regularly show ads and other content that I didn’t ask for, and in recent months, the number of ads seems to have gotten worse and worse.
Using ads to support free software or products is a fair trade, but bombarding you with ads on devices you’ve bought outright is just annoying. The only completely effective way to stop the ads was to stop using the devices or to jailbreak them. Alexa+ also now puts some of the most useful features behind a paywall.
Alexa was ultimately out of my control
My smart home relied on the decisions of others
Perhaps the most frustrating part of using Alexa was how little control I had. Amazon could add or remove features at will and there was nothing I could do about it. The “Do Not Send Voice Recordings” feature was eventually removed, and other features have been removed or never made it to some locales.
Controlling your smart home shouldn’t be reliant on the decisions of major corporations. You should be able to choose and control what you can and can’t do. That’s why the local control and privacy focus of Home Assistant made it a no-brainer for me.
Cheap hardware doesn’t make up for poor service
Echo devices are very affordable as a way for Amazon to hook you into its ecosystem. The devices may be cheap, but they’re not enough to make up for all the issues that come with using Alexa. My smart home is now in my own hands, rather than Jeff’s.



