VoiceLine raises €10M to scale its voice AI platform for frontline enterprise teams


VoiceLine, a Munich-based startup that builds voice-first artificial intelligence for enterprise frontline workers, has closed €10 million in Series A funding to accelerate growth, expand its product and bring its technology to more customers across Europe and beyond.

The round was led by Alstin Capital and Peak, with continued participation from existing backers including Scalehouse Capital, Venture Stars and NAP.

The fresh capital will help VoiceLine grow its team, invest in product development and support its international expansion.

VoiceLine’s platform is designed to meet the needs of field sales, service and operations teams who spend most of their day on the move.

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Instead of forcing workers to stop and type reports or update enterprise systems manually, the company’s AI assistant lets employees capture information by speaking.

Voice recordings are then automatically turned into structured visit reports, CRM entries, follow-up tasks and other work items, all synced with existing enterprise systems such as CRM and ERP tools.

Nowadays, for frontline teams, administrative tasks often lag behind the customer interactions that generate them. Delayed documentation and incomplete data prevent real-time visibility for managers and reduce the value of customer insights.

VoiceLine’s solution aims to eliminate those bottlenecks by embedding AI into daily workflows via voice, which the company says is the most natural interface for employees on the move.

Nicolas Höflinger, co-founder and CEO of VoiceLine, said the funding milestone will help the startup scale its operations and make enterprise-grade voice AI more accessible to organisations with distributed mobile teams.

The company already counts customers in manufacturing, logistics and services sectors, where field teams interact with clients throughout the day.

With this round, VoiceLine joins a broader wave of European startups targeting voice and AI solutions for business workflows, from automatic transcription and task automation to enterprise-scale insights and analytics.

The company plans to broaden its platform to support more frontline use cases and continue growing its presence outside Germany.



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Recent Reviews


Spotify aims to provide a consistent listening experience that uses minimal data. As a result, your audio quality might be less than ideal, especially if you’re using a pair of high-fidelity headphones or high-end speakers. Here’s how to fix that.

Switch audio streaming quality to Very High or Lossless

The default audio streaming quality in both the mobile and desktop Spotify apps is set to Automatic, which usually keeps the audio quality at Normal, which is only 96 Kbps. Even though Spotify uses the Ogg Vorbis codec, which is superior to MP3, OGG files exhibit slight (but noticeable) digital noise, poor bass detail, dull treble, and a narrow soundstage at 96 Kbps.

Even worse, Spotify is aggressive about adjusting the automatic bitrate. Even though 4G is more than fast enough to stream high-quality OGG files, even with a weak signal, Spotify may still drop the quality to Low, which has a bitrate of just 24 Kb/s. You will notice such a sharp drop in quality, even on a pair of bottom-of-the-barrel headphones.

To rectify this, open the Spotify app, tap your user image, open “Settings and privacy,” and tap the “Media Quality” menu. Once there, set Wi-Fi streaming quality and cellular streaming quality to “Very high” or “Lossless.”

I recommend setting cellular streaming quality to Very high and reserving Lossless for Wi-Fi, since lossless streaming is very data-intensive. One hour of streaming lossless files can take up to 1GB of data, as well as a good chunk of your phone’s storage, because Spotify caches files you’re frequently streaming. Besides, you’ll struggle to notice the difference unless you’re listening to music on a wired pair of high-end headphones or speakers; wireless connection just doesn’t have the bandwidth needed to convey the full fidelity of Spotify lossless audio.

You might opt for High quality if you have a capped data plan, but I recommend doing so only if you stream hours upon hours’ worth of music every single day over a cellular network. For instance, I burn through about 8 GB of data per month on average while streaming about two hours of very high-quality music over a cellular network each day.

Illustration of a headphone with various music icons around.


How Audio Compression Works and Why It Can Affect Your Music Quality

Feeling the squeeze when listening to your favorite song?

Set audio download quality to Very high or Lossless

If you tend to download songs and albums for offline listening, you should also set the audio download quality to “Very high” or “Lossless.” This setting is located just under the audio streaming quality section.

The audio download quality menu in Spotify's mobile app.

If you’ve got enough free storage on your phone, opt for the latter, but if you’d rather save storage space, set it to Very high. You’ll hardly hear the difference, but lossless files are about five times larger than the 320 Kb/s OGG files Spotify offers at its Very high quality setting, and they can quickly fill up your phone’s storage.

Adjust video streaming quality at your discretion

The last section of the Media quality menu is Video streaming quality. This sets the quality of video podcasts and music videos available for certain songs. Since I care about neither, I set it to “Very high” on Wi-Fi and “Normal” on cellular, but you should tweak the two options at your discretion because songs sound notably better at higher video streaming quality levels.

If you often watch videos over cellular and have unlimited data, feel free to toggle video quality to very high.

Make sure Data Saver mode is disabled

Even if your audio quality is set to Very high or Lossless, Spotify will switch to low-quality streaming if the app’s Data saver mode is enabled. This option is located in the Data saving and offline menu. Open the menu, then set it to “Always off,” or choose “Automatic” to have Spotify’s Data Saver mode kick in alongside your phone’s Data Saver mode.

You can also enable volume normalization and play around with the built-in equalizer

Spotify logo in the center of the screen with an equalizer in front. Credit: Lucas Gouveia / How-To Geek

Last but not least, there are two additional features you can play with to improve your listening experience. The first is volume normalization, which sets the same loudness for every track you’re listening to. This can be handy because different albums are mastered at different loudness levels, with newer music usually being louder.

Since I’m an album-oriented listener, I keep the option disabled. I can just play an album and set the audio volume accordingly, and I don’t really mind louder songs when listening to playlists, artists, or song radios.

But if you can’t stand one song being quiet and the next rattling the windows, visit the Playback menu, enable “Volume normalization,” and set it to “Quiet” or “Normal.” The “Loud” option can digitally compress files, and neither Spotify nor I recommend using it. This also happens with “Quiet” and “Normal,” since both adjust the decibel level of the master recording for each song, but the compression level is much lower and extremely hard to notice.

Before I end this, I should also mention that you can access the equalizer directly from the Spotify app, where you can fine-tune your music listening experience or pick one of the available equalizer presets. If your phone has a built-in equalizer, Spotify will open it; if it doesn’t, you can use Spotify’s. On my phone (a Samsung Galaxy S21 FE), I can only use One UI’s built-in equalizer.

To open the equalizer, open “Playback,” then hit the “Equalizer” button. Now you can equalize your audio to your heart’s content.


Adjusting just a few settings can have a drastic impact on your Spotify listening experience. If you aren’t satisfied with Spotify’s sound quality, make sure to adjust the audio before jumping ship. You should also check the sound quality settings from time to time, as Spotify can reset them during app updates.​​​​​​​

Three phones with a Spotify screen and the logo in the center.


These 8 Spotify Features Are My Favorite Hidden Gems

Look for these now.



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