The 33-year-old ex-Snap exec Nadella is trusting to fix Copilot now oversees 11,000 people



TL;DR

Nadella promoted Jacob Andreou to EVP of Copilot after one year. He oversees 11,000 people and is building a super app while only 4.5% of 365 users pay.

Jacob Andreou, the 33-year-old executive Satya Nadella promoted to run Copilot in March after just one year at Microsoft, now oversees more than 11,000 people. He has merged the consumer and enterprise Copilot teams, eliminated redundant product versions, and is building a super app that combines chat, coding, and a new agentic workflow called Autopilot, according to a Fortune profile published Friday.

This is one of the most intensely competitive environments tech has seen in the last 20 years,” Andreou told Fortune. “Because the technology is moving so quickly, the reality is a six to twelve month roadmap doesn’t really exist in the way it used to.

The profile paints Andreou as a technically hands-on leader who personally codes alongside developers. He built Copilot Tasks, an AI agent that can autonomously perform multi-step actions like ordering food, in roughly two months. That speed impressed Nadella, who dismantled Microsoft’s entire senior leadership structure this year in favour of startup-style engineering groups.

Andreou’s appointment freed Mustafa Suleyman, the DeepMind co-founder, to focus on proprietary AI models rather than day-to-day product management. The two work closely but run separate organisations. Suleyman told a group of roughly 80 developers in March that the future of software development means fewer people working harder by leveraging AI agents, according to Fortune.

The challenge is substantial. Only about 4.5% of 450 million Microsoft 365 customers pay for Copilot, and its free consumer version trails far behind ChatGPT. Microsoft’s stock is down double digits over the past year as investors question AI spending and the company’s reliance on OpenAI. Jefferies analyst Brent Thill said the general perception of Copilot is that “it stinks.

Before Microsoft, Andreou spent eight years at Snap scaling the platform from 80 million to 360 million daily active users. He then joined Greylock as a venture partner backing consumer AI startups. At Microsoft, he has introduced consumption-based pricing alongside seat licences, scaled back the Copilot icons that irritated Windows users, and launched Copilot Cowork to compete with Anthropic’s Claude.

Not everyone is on board with the new culture. Current and former employees told Fortune that some teams now work 12-hour days, feel daily panic to keep up with Anthropic and other labs, and worry that shipping speed risks compliance problems. Critics say Andreou can be overconfident and still has to prove himself in enterprise software, where the burden is building durable revenue at scale.

Andreou’s three stated priorities are delivering a superior AI chat product, achieving leading model quality without being late to market, and providing a trusted way to integrate various models. The super app, expected by end of summer, will let users toggle between personal and enterprise accounts in one interface. Microsoft is also exploring hosting DeepSeek and other open-source models inside Copilot Cowork, while Nadella has warned against industry reliance on only a few AI providers.



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Recent Reviews


Microsoft has spent the last several years pushing Copilot and new user interface designs, which has meant that several great features included with Windows don’t get the recognition that they deserve. These are some of my favorites that will run on any Windows 11-compatible PC.

Clipboard history remembers everything you copy

Win+V replaces one of the oldest frustrations in computing

Windows’s default clipboard has been a source of minor but constant annoyance: it holds exactly one thing. If you copy something new, the previous item is wiped out. It is enough of a problem that multiple third-party apps were created to address the shortcoming.

Now, Windows has Clipboard History built in, though it isn’t enabled by default. To turn it on, press Windows+i, then navigate to System > Clipboard, and click the toggle next to Clipboard history.

Once it is enabled, you can press Win+V to view up to 25 items in your clipboard history, including text, images, and links.

If you have specific pieces of information you use daily—like an email signature, a common code snippet, or a home address—you should pin up some of those items. Pinned items persist between system reboots and clipboard history clears, which means you never have to hunt to find something when you need it.

You can even enable sync in the Clipboard settings, allowing your copied text to follow you between different PCs signed in to the same Microsoft account. Once you get into the habit of using Win+V, the standard copy-paste function will feel useless by comparison.

Voice typing actually works now

Win+H lets you write with your voice

Notepad with Windows Voice Typing popup visible.

Windows dictation software has a reputation for being clunky and difficult to use, but that isn’t the case anymore. Thanks to the improvements in AI that we’ve seen since 2024, voice typing accuracy has improved significantly, especially for technical vocabulary. You don’t have to spend your time manually fixing formatting either. The tool supports punctuation commands like “period,” “new line,” and “question mark,” which prevents your text from turning into a rambling mess.

To use voice typing, press Windows+H anywhere there is a text field.

While it isn’t a full replacement for high-end professional software, it is free, built-in, and more than good enough for long-form writing, taking down a sudden idea, or writing quick messages when your hands are full.

Snap layouts make window management effortless

Hover over the maximize button and pick a layout

Notepad with the Windows Snap Layout window visible.

You can manually drag windows to the edges of your screen to split your display up, but you’re doing more work than is necessary in most cases. Windows’ Snap Layouts allow you to instantly arrange your Windows into predefined halves, thirds, or quarters. Just hover over the maximize button on any window or press Win+Z.

One of the most practical aspects of this system is the Snap Group. If you snap a browser and a document side-by-side, Windows remembers them as a pair. When you Alt+Tab, you can bring the entire group back together.

Live captions transcribe any audio on your device

Real-time subtitles for anything you’re watching

You can enable real-time subtitles for any audio playing through your speakers by going to Settings > Accessibility > Captions, or by pressing Win+Ctrl+L. The audio is processed locally on your device; nothing is sent to the cloud, which is critical if you’re privacy conscious or if whatever you’re captioning demands confidentiality.

I’ve mostly taken to using it when it is too hot to wear my headphones. I can just toggle it on and keep watching without disrupting anyone around me.

There are some hardware requirements you need to meet. Basic same-language captioning works on any Windows 11 PC running 22H2 and up, but if you want real-time translation, you will need Copilot+ hardware with an NPU and at least Windows 11 24H2.


The NZXT Capsule Elite USB microphone sitting on a desk.


Windows 11’s voice typing convinced me to skip Wispr Flow and other premium apps

Windows lets me turn my rambling thoughts into notes without typing anything.

Dynamic Lock locks your PC when you walk away

Pair your phone via Bluetooth and your computer can lock itself automatically

I can’t count how many times I’ve stepped away from my PC only to think, “Dang, I forgot to lock my PC.”

Fortunately, Windows has an easy way to handle that automatically by pairing your phone with your PC. When your phone gets out of range (about 20 feet in my house, though your wall materials and layout will affect that), your computer will automatically lock after about 30 seconds. There is no need to install a separate app on your phone, the setup just uses the Bluetooth connection itself. While the 30-second delay means it isn’t a guarantee no one can access my PC, it does mean it won’t remain unlocked if I step away for a long time.

I especially like this feature when I’m working on my laptop in public.

You can enable Dynamic Lock by navigating to Settings > Bluetooth & devices and pairing your phone, then enabling Dynamic Lock in Settings > Accounts > Sign-in options.


Microsoft includes tons of great tools if you dig for them

These tools aren’t alone either. There are tons of practical tools buried in Windows, unappreciated and underutilized.

Each of these tools takes less than a minute to enable, but they can make a significant difference in your day-to-day workflow. It is worth the small investment of time to find them and set them up.

If you’re looking for even more advanced customization options, I’d recommend checking out Microsoft PowerToys. It gives you a huge range of fantastic tools that make Windows much more pleasant to use.



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