LastPass hit by new data breach – 4 steps you should take now


LastPass website

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ZDNET’s key takeaways

  • A third-party data breach has impacted LastPass customers.
  • The breach exposed names, phone numbers, and other data.
  • No master passwords or password vaults were compromised.

Do you use LastPass as your password manager? If so, I got some bad news. Yes, another data breach, though this one occurred at one of the company’s third-party suppliers.

In a Tuesday blog post, LastPass revealed that a breach at a third-party supplier named Klue compromised certain contact and CRM (customer relationship management) data. The stolen information includes customer names, phone numbers, email addresses, and physical addresses, as well as support case and sales-related details. The only saving grace so far is that no master passwords or password vaults were compromised in the breach.

Also: Can you trust LastPass in 2026? Inside the multimillion-dollar quest to rebuild its security culture

As the blog post explains, Klue is a third-party market research platform used by LastPass to integrate with its Salesforce and Gong systems, allowing it to work with customer data and conduct market research. The hackers were able to snag the OAuth security tokens used by Klue to connect to customer data across these different systems. They then exploited these tokens to steal the LastPass user data stored in Salesforce.

How LastPass is responding

In response to the breach, LastPass explained that it cut off all employee access to Klue, refreshed the exposed tokens, kicked off an investigation in conjunction with Klue and Salesforce, and began working with law enforcement.

The company also announced that it’s sharing information with the broader cybersecurity community to help disrupt this latest campaign. Of course, LastPass promised to set up better protections to prevent this type of breach in the future.

Also: I’m done searching for the ‘perfect’ password manager – how I’ve embraced the chaos

In its own blog post, Klue said that it uncovered the breach on June 12. Since then, the company has also been working with cybersecurity experts to determine what happened and restore all the compromised connections.

LastPass was far from the only company affected by this breach. Other victims include Gong, Jamf, HackerOne, Insurity, OneTrust, Recorded Future, Snyk, Sprout Social, and Tanium, as reported by TechCrunch. Ransomware group Icarus has claimed responsibility for the breach, threatening that it would publish the compromised data if Klue didn’t pay the ransom.

What should LastPass users do?

First, you should have received an email from LastPass notifying you of the breach and advising you on further steps.

Second, be on the lookout for possible phishing attacks or social engineering scams that try to exploit the stolen contact details. As always, this means you should scrutinize any emails, texts, or phone calls in which the person asks for sensitive information.

Also: It’s possible to switch password managers without losing a single login – and I’m proof

Third, even though no passwords or password vaults were compromised, you may still want to change your master password. Make it strong but still memorable. A passphrase is always a good option, as it can be complex but still easy to remember.

Fourth, consider a different password manager. This is hardly the first time LastPass users have been impacted by a data breach or other significant problem.

Not a great track record

In 2022, a hacker grabbed some source code and proprietary LastPass technical data by exploiting a compromised account. But it didn’t end there. Later that year, the company revealed that information stolen during the first attack led to a second one that captured customer names, billing addresses, email addresses, telephone numbers, and IP addresses.

In 2020, a major outage prevented LastPass users from logging in to their accounts. Some users reported that they were affected for several days. In 2019, security researchers discovered a LastPass security bug that exposed login credentials entered on a previously visited site.

Also: The best password generators of 2026: Expert tested

That’s not a great track record. Yes, this latest breach wasn’t directly the fault of LastPass. And the company has promised to clean up its act following these past incidents. But there are other password managers out there with better records. Just a few candidates include 1Password, NordPass, and Bitwarden.

But isn’t it a hassle to switch from one password manager to another? It’s not as bad as you might think. I switched from one to another more than a year ago, and the process went much more smoothly than I expected.





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I am a recent convert to physical media — yet even as someone getting back into buying discs in 2026, I haven’t been buying Blu-rays. Like many Americans, I still pick up DVDs instead. These aren’t great times for the Blu-ray format, and don’t expect a turnaround in 2026.

Fewer new releases make their way to Blu-ray

More media is now released exclusively for streaming

Blu-ray has been around for two decades, but it never managed to fully replace, or even overtake, the DVD format it was designed to supersede. We still can’t take for granted that our favorite movies, let alone TV shows, will eventually see a Blu-ray release.

The movies most likely to come to Blu-ray are the ones that hit theaters, but a growing amount of cinema is designed exclusively with streaming platforms in mind. I recently rewatched Mississippi Masala, which led me to check in on what work Sarita Choudhury has done over the decades since. A film called Evil Eye released in 2020 caught my eye. Unfortunately, it’s only available via Prime Video. There’s no Blu-ray or even a DVD. In contrast, it’s easy to watch Michael B. Jordan in Sinners on Blu-ray, since that movie came to theaters last year.

You could say that it makes sense that a movie with a 4.8/10 rating on IMDb doesn’t see a physical release, but in the heyday of physical video, store shelves were stacked not only with just the big-budget bangers but plenty of straight-to-DVD movies as well. Now those films exist to pad out streaming catalogs instead.

Fewer big box stores stock their shelves with physical discs

Blu-ray discs have disappeared from some stores entirely

Best Buy store front
Best Buy

The format’s demise is striking. I frequent my local Best Buy quite often and don’t see any movies on display. That’s because the retailer stopped selling movies in stores several years ago. Walmart still sells them, but the selection is a fraction of what you could find ten or twenty years ago. The audience has been reduced down to the shrinking number of people whose internet at home can’t handle streaming and those who might think of themselves as collectors.

If you venture onto Reddit and visit r/Blu-ray, you will find more threads about thrift store hauls and older collections than excitement over the latest new release. Don’t get me wrong — I, too, am very excited about seeing what gems I can snag for only a couple bucks, but this shows the challenge retailers face. Increasingly, only enthusiasts are prepared to drop over $20 on a disc.

I’m not buying discs to stick them in a player

Phone on a stand playing a Netflix video Credit: Bertel King / How-To Geek

The simple truth is that most people don’t want to buy physical media. Discs don’t fit in phones, and the drives are no longer available in most laptops. Even desktop PCs lack a place to put a disk. I recently built a PC for the first time in part to digitize my media library, and I rely on an external DVD drive connected via USB. Yes, DVD, not Blu-ray. A smaller file size combined with upscaling is easier on my hard drive.

Retro nostalgia hasn’t helped Blu-ray in the same way it has aided vinyl. This is in part because most people simply don’t care all that much about video quality. Most are streaming video on Netflix and YouTube at middling settings on small screens, and many of us are acclimated to mid-range phone speakers, compared to which even the subpar built-in speakers on modern TVs sound like a huge step-up. It’s hard to convince large numbers of people to purchase an expensive version of a movie in a format that requires thousands of dollars of home media equipment to truly appreciate.

4K Ultra HD is in an even worse position

It’s been a decade, yet few people own these discs

The 4K Ultra HD Blu-ray format is an enhancement, rather than a replacement, of the Blu-ray discs that first appeared in 2006. Debuting in 2016, the 4K Ultra HD format supports the max resolution of a 4K TV.

4K TVs were still somewhat of a novelty ten years ago, but they’re cheap and commonplace today. Still, people aren’t demanding 4K-quality Blu-ray movies as a result. These discs are still less common than 1080p ones, which are themselves still outnumbered by DVDs.

This isn’t merely a matter of consumers preferring the cheaper option. Often, 4K simply isn’t a choice, or it’s one that arrives significantly later, like the Switch port of a PC title. Some recent films, like Exit 8, are slated to see a physical release over the summer yet will still be in 1080p when they do. Adoption of the newest format has been that slow.

The industry isn’t helping itself, either. 4K Ultra HD Blu-ray discs come with DRM and aren’t easy to play on a modern PC, further limiting potential growth. They do not want anyone pirating these super high-quality versions. When you consider that some of these 4K Blu-rays have an AI upscaling problem, you’re paying more for what may not even be the best version.​​​​​​​


Blu-ray is seeing fewer releases, is available in fewer places, and is less accessible in the ways many of us want to watch TV shows and movies in 2026. With our portable devices getting better and internet speeds getting faster, it’s hard to see physical video staging a turnaround, even if we’re still a long way off from it going away entirely.



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